๐๐๐๐๐๐๐โข Official Information
Brand Name: ๐๐๐๐๐๐๐โข
Legal Company: Shenzhen Like Technology Co., Ltd.
Owner: Liu Xiangke
Unified Social Credit Code: 91440300MAEFDU5Y9X
Business Address:
Anle Community, Xin'an Subdistrict,
Bao'an District, Shenzhen,
Guangdong Province, China
Email: service@cylaire.com
Phone: +86 18466353097
Return & Refund Policy
This policy explains return eligibility, return requests, return shipping responsibility, refund processing, product issues and order cancellation requests.
1. Return Window
Eligible products may be returned within 30 calendar days after confirmed delivery.
2. Return Eligibility
To qualify for a standard return, an item should generally:
- Be unused and remain in its original condition.
- Include original parts and accessories.
- Include original packaging where reasonably possible.
- Be accompanied by valid proof of purchase.
3. How to Request a Return
Before sending merchandise back, contact service@cylaire.com.
- Your order number.
- The item you wish to return.
- The reason for the return.
- Photographs or videos where relevant.
4. Return Address
Do not automatically send returns to our business registration address.
After approval, customer support will provide the appropriate return address and instructions.
5. Return Shipping Costs
Preference-based returns: customers are generally responsible for return shipping costs.
Product or fulfillment issues will be reviewed and handled according to the circumstances.
6. Return Inspection
Returned products may be inspected after receipt to verify applicable return conditions.
7. Refund Timing
Approved refunds are issued to the original payment method.
Refund processing generally takes 5โ10 business days.
8. Damaged, Defective, Incorrect or Incomplete Orders
Contact customer support as soon as possible if an order arrives damaged, defective, incorrect, incomplete or materially different from its description.
9. Order Cancellation
To request cancellation, contact service@cylaire.com promptly.